The letters often provide a phony customer service number that connects the consumer to a scammer. The scam antivirus letters falsely claim that the recipient's subscription to Norton 360 Deluxe software has been renewed and their bank account will be charged several hundred dollars. These letters are often received via email, however in recent weeks several consumers have reported receiving physical documents in the USPS Mail. – The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has seen a rise in complaints from Wisconsin consumers receiving fake antivirus letters from scammers. Contact: Sam Otterson, Communications Director, (608) 334-0220, PDF
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